FAQ

Q

I cannot fill in the Address because I don't live in Japan.

A
Please enter your accommodation's address you will stay in Japan.
Q

I would like to pick the ticket up at Iiyama station when I arrive in Nagano.

A
You can get the ticket at Activity Center in Iiyama station (1 Floor).
Q

Can I receive the ticket outside Japan?

A
You can receive the ticket within Japan. However, we can ship to your accommodation you will stay, so please fill in the address in your shopping cart.